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E-commerce / Retail

An AI workforce for D2C brands and multi-channel retail

You're running a store across Shopify, Amazon, marketplaces, and wholesale with a team that's smaller than the workload. Kirality seeds a team of AI agents tuned to retail operations: inventory, customer service, fulfillment, and merchandising, plus a growth and supply advisor. They work inside your own store, CRM, and inbox, watch for stockouts and stuck orders, and propose the next move for you to approve.

From $999/mo · Setup in ~5 minutes · BYOK on Anthropic, OpenAI, or Bedrock

The work that never gets done

Stockouts on your best sellers

Your top SKU sells out while a seasonal item sits in a corner of the warehouse. Reorder timing lives in your head, and by the time you notice the dip, you've lost a week of sales.

Channels that don't talk to each other

Shopify, Amazon, and wholesale each have their own dashboard. Reconciling revenue, inventory, and which channel is actually carrying you means a spreadsheet you update on Sunday nights.

Support tickets eating the founder's day

"Where's my order?" and refund requests pile up in the inbox. Every hour answering them is an hour not spent on product, sourcing, or growth.

Wholesale and ops run on memory

A boutique buyer wants Net-30 terms, a supplier needs a reorder, an order is stuck in fulfillment. There's no system tracking it, just whoever remembers to follow up.

How Kirality handles it

Inventory and reorder agent

An agent watches SKU-level stock across your catalog, flags low-stock and slow movers, and drafts reorder triggers for your best sellers. You see the recommendation and the reasoning, then approve the order.

Channel-mix visibility

A dedicated view rolls up Shopify vs. Amazon vs. wholesale revenue so you can see which channel is growing and where margin is leaking, without rebuilding a spreadsheet every week.

Customer service and fulfillment agents

Agents draft replies to order-status and refund questions and surface orders stuck in fulfillment, so the team approves a response in seconds instead of writing from scratch.

Wholesale, suppliers, and invoicing tracked

Track buyer and supplier relationships as CRM contacts and deals, and invoice a wholesale order with real line items the agents draft for your sign-off.

What changes

  • Catch stockouts on top SKUs before they cost you sales, with reorder timing proposed for your approval.
  • See your true channel mix and where margin is leaking without rebuilding a spreadsheet every week.
  • Hand routine order, refund, and supplier follow-ups to agents and get hours of the founder's week back.

Questions, answered

Does Kirality connect to my Shopify, Amazon, and other tools?

Kirality is built for multi-channel retail and connects to 60+ business tools across e-commerce, CRM, accounting, support, and comms. Agents work inside your own stack, and nothing fires without your approval. Bring your own Anthropic, OpenAI, or AWS Bedrock key.

Will the AI place orders or send messages on its own?

No. Every agent proposes concrete actions — a reorder, a customer reply, a wholesale invoice — and a human approves with a click. It's a human-in-the-loop workforce, not an autopilot.

Is my store and customer data kept separate, and what does it cost?

Yes. Kirality is multi-tenant SaaS with strict per-tenant data isolation, so your catalog, orders, and customer data stay isolated to your account. Setup takes about five minutes and pricing starts at $999/mo (Pro, 3 seats) and $3,999/mo (Business, 10 seats).

Built for other industries too

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